PrivacyPrivacy
Privacy
Policy
Last updated: January 2026
Our Commitment
We are committed to protecting your privacy and maintaining the highest standards of data security.
NOIR International SA, Monaco
Information We Collect
- Account information (name, email, phone)
- Profile data (photos, preferences, biography)
- Verification documents (ID, video)
- Payment information (encrypted)
- Communication data (messages, calls)
- Device and usage data (IP, browser, activity)
- Location data (with consent)
How We Use Your Information
- Provide and improve our services
- Verify identity and prevent fraud
- Process payments and subscriptions
- Send notifications and updates
- Personalize your experience
- Comply with legal obligations
Your Rights
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Export your data
- Withdraw consent at any time
Data Retention
- Active accounts: data retained while account is active
- Deleted accounts: 30-day grace period, then permanent deletion
- Legal requirements: some data retained for compliance
- Backup systems: data removed within 90 days
- Financial records: retained for 7 years (legal requirement)
- Audit logs: retained for 2 years
- Marketing data: deleted upon opt-out
Third-Party Services
- Payment processors (Stripe, PayPal)
- Cloud infrastructure (AWS, Google Cloud)
- Email services (SendGrid)
- Analytics (privacy-focused, anonymized)
- Identity verification (Onfido)
- Customer support (Intercom)
- SMS notifications (Twilio)
- All third parties are GDPR-compliant and bound by strict data agreements